Current profile is not allowed to play on Xbox network

[Just in]

I got this message yesterday. I can't play multiplayer or zombies. My other games work fine. Any ideas? Thanks.

 

[Carlos]

Check CallofDuty.com to see if your account is still around and linked.

Activision account = YOUR email = Usually linked with the Xbox account.

 

[Just in]

Check CallofDuty.com to see if your account is still around and linked.

Activision account = YOUR email = Usually linked with the Xbox account.

Thanks for the reply. I checked and it says they're linked. The emails match.

 

[Carlos]

Thanks for the reply. I checked and it says they're linked. The emails match.

Okay, hopefully you changed your password (for the Activision account) at this point. Now, try again. Reset your console. It shouldn't happen after this. I think it's a cookies problem.